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Training & Support
Master the technology.
Bring your metal parts to life with professional 3D printing services.
Process tRaining
Machine Operation & maintenance
- Start-up / shutdown procedures
- Cleaning and preventive maintenance
- Nitrogen gas system & filter replacement
Process Parameters & Optimization
- Laser power & scan strategy setup
- Support design and deformation control
Data Preparation & Slicing Software
- Software training (e.g., Magics, Materialise)
- Import, support generation, slicing setup
Powder Handling & Safety
- Powder sieving & recycling
- Storage environment and safety protocols
Post-Processing & Quality Control
- Support removal, heat treatment
- Surface finishing, dimensional inspection
Data Preparation & Slicing Software training
- Get up to speed with slicing software and workflow essentials
- Assistance with accurate 3D model loading and orientation
- Optimized support structure setup for metal printing
- Fine-tuning of printing parameters for quality and efficien
Process tRaining
We offers full training solutions for customers and employees, combining theory and hands-on practice to quickly master metal 3D printing operations and optimize results.
Online Training
Video tutorials, live courses
Offline Training
On-site equipment operation, face-to-face guidance
One-on-one Coaching
Customized training by engineers
Seminars & Sharing
Engaging with Industry Experts
ON-SITE
Technical Support
Technical Support
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Fundamentals of Metal Additive Manufacturing & Applications
- Understand core concepts and SLM technology
- Know common materials: titanium alloy, stainless steel, cobalt-chromium
- Explore key applications: dental, medical, aerospace
Safety & Operational Guidelines
- Follow safety measures for laser radiation and high-temperature environments
- Follow laser, heat, and powder safety protocols
- Use inert gases correctly and handle emergencies
- Ensure safety for both personnel and equipment
Software & Equipment Training
- Operate slicing software and set key print parameters
- Design support structures and monitor prints in real-time
- Set up, calibrate, and troubleshoot equipment
Remote
Technical Support
Technical Support
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Online Diagnosis and Troubleshooting
- Real-time monitoring of equipment status through remote connection
- Guiding customers to troubleshoot via video, voice, or screen sharing
- Providing detailed diagnostic reportss
Software and Parameter Setting Support
- Remote assistance in setting printing parameters
- Optimizing print paths and support structures
- Pushing software updates via cloud platform
Training and Demonstrations
- Offering operational demonstrations through online videos or live broadcasts
- Regularly organizing online seminars and new feature introductions
training Courses
We provide several training levels, choose one flexibility based on what you can able to.
Printing Services
